You are goint to do your homework and you will know all your facts and figures, Good work!

Now you need to be able to demonstrate that not only are you qualified and able for the job, but you’ve also got the soft skills the employer is looking for.

Our Mission

Achieve, Believe, Succeed is our motto, we deliver quality to our Internal Clients (Candidates/Freelancers) and External Clients (Our Customers)

Our Vision

In the vision of the long-term Services we at CoolTalent will stand central in all relationships. CoolTalent helps organizations to achieve a better results through professional advice about the correct use of human capital/services in a changing market.


Our commitment and mission is to provide excellent service to our clients and candidates, consistently meet established expectations, and set and maintain the highest standards and ethics demonstrated in the employment services industry.

Personal Questions

– What are your strengths and weaknesses?

– Where do you see yourself in 2 or 3 years?

– How do you deal with targets and deadlines?

– How do you cope with pressure?

– Can you give me an example of an assignment that you found difficult to finish?

– How did you go about it?

– Describe a time when you had a disagreement with a colleague at work. How did you manage to work it out?

– Why have you chosen the training you’ve followed?

– Describe yourself in five words?

– What do you know about our company?

– Why do you want to work at our company?

– What do you like about this feature?

– Why should we adopt should yours?

– Are you willing to follow a training or retraining?

– What are your three strongest and weakest points what you three?

– Suppose you have, how long do you think we want than to work with us in this function?

– Why are you interested in this feature?

– Why you are applying precisely in our company?

– What are your strengths and weaknesses?

– How do you see yourself and how other people see you?

– How do you see your career/future?

– Why should we should take you right to for this job?

– You like to Work alone or in a team?

– How do you intend to compensate for your lack of experience?

– Why are you gone away when company ……?

– How do you work under stress? You can call a practical example?

Customer Service Questions

– How do you handle negative feedback from very angry clients? How do you respond to him/her?

– Can you give an example of an angry customer and how did you manage to solve the case or calm down the customer? (Be as Specific as possible)

– Can you tell me about a time when you did something extra or went that bit further, which was not part of the job activities assigned to you, to ensure you had a happy customer?

– Have you ever felt, during course of your work, that the current systems and solutions are not sufficient to meet the needs of customers properly and/or that they need to be changed? If so, what did you do?

– If you had to reject a request from a very important client, what would you do?

– What targets have you worked with in work? What results did you get?

– What skills are important when dealing with customers by phone or email?

– Why should we hire you? Be specific, stick to the role and company you apply for.

– Suppose you have, how long do you think we want than to work with us in this function?


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